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Privacy Policy

At Dynamic Threads Ltd we understand and respect how important your personal information is. As a result we make sure your privacy is protected when you use our site or communicate electronically with us.
Our Privacy Policy, together with our Terms of Use, gives you an explanation as to what happens to any personal data that you provide to us, or that we collect from you.
We do update this Policy from time to time so please do review this Policy regularly.

The Information We Collect

When you make a purchase, create an account, subscribe to our mailing list or contact us through a contact form or email we ask you to provide personal information which is collected and stored. We also collect the details of your visits to our website together with the resources that you access. This includes, but is not limited to, traffic data, location data, weblogs and other communication data.

The information collected is primarily used to enable us to provide our services to you. It is used to order products and services, process payments, detect and prevent fraud, communicate with you (the customer), maintain your customer account, personalise your visit to our site and continually improve your shopping experience.

In relation to our mailing list we may use your personal data to send you information about new products, special offers, improvements to our services, general correspondence or other information we think is relevant to you. This will only happen occasionally and you can ‘unsubscribe’ at any time via the link at the end of the email. If you would rather not receive future marketing e-mails from us please inform us by e-mail at info@dtmerchandise.co.uk or reply to our marketing emails.

The information you provide will be kept confidential and will be used only to support your customer relationship with us. We will not disclose or sell your information to others.

Our Use of Cookies

A Cookie is a small file that we transfer to your computer’s hard drive through your web browser to enable our system to recognize you and your computer. The Cookie allows web applications to respond to you as an individual by keeping track of you while you navigate our website and then enabling the website to recognize you when you next visit. Our web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Like many websites we also use cookies to identify which pages are being used on dtmerchandise.co.uk. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. In addition, for security reasons we also use cookies to help assist the prevention of fraud and minimize credit risk.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Functional cookies are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. This type of cookies are necessary in order for our website to function correctly.
You may refuse to accept statistical and marketing cookies by activating the setting on your browser. However, if you select this setting you may experience issues our site. Cookies will not be issued unless they have been accepted in your browser.

Please note that our advertisers may also use cookies, over which we have no control.

We also use Google Analytics to analyse the use of our website.  Google Analytics generates statistical and other information about our website use by means of cookies.  This information generated relating to our website is used to create reports about the use of our website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html. These cookies can also be rejected by unselecting them in your browser.

Trading from our Website

Making sure you can buy safely on line is a priority for us and we have made strenuous efforts to ensure that security for dtmerchandise.co.uk is one of our highest priorities. We have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. We use industry-standard Secure Sockets Layer (SSL) technology to offer safe and secure transactions allowing for the encryption of:
Potentially sensitive information such as your name and address
Critically-sensitive information like your credit card number
If concerned only about the privacy of your credit card information, we encourage you to submit your order electronically without a credit card number and a sales representative will contact you to obtain this information.

The transmission of information via the internet however is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is therefore entirely at your own risk. Where you have chosen a password so that you can access certain parts of our site, you are responsible for keeping your password and user details confidential. In correspondence we will not ask you for your password and will never request your security details via e-mail.

We hope that once you understand the measures we take to help ensure secure transactions and privacy, and the steps you can take yourself, you will be as happy about the safety of your online transaction and order information as we are.

Third Party Links

There may occasionally links to third party websites on our store. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Third Party Services

We may from time to time, employ the services of other parties for dealing with certain processes necessary for the fulfilment of our products. The providers of such services do not have access to certain personal Data provided by Users of this website.

Whatsapp Chat Box

An application has been installed on our site which allows direct contact with us through Whatsapp. A phone number is the only information required to access the application, which is viewable by our team.
Whatsapp is controlled by the same member of our team 24/7. No other access is given to your contact details and the details of the conversation are strictly confidential. Depending on the information given within the conversation, they may be stored for up to 7 days to aid with order processing. All conversations will be deleted after a maximum of 7 days. Contact numbers will never be stored or shared with anyone else.

Access To Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. In addition if you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the below address. We will promptly correct any information found to be incorrect.

Please do not hesitate to contact us at 
Dynamic Threads Ltd
Unit 414, 39 Barton Road, Bletchley, Milton Keynes, MK2 3HW

This Policy was last updated: May 2nd 2021
Latest amendments: Whatsapp Chat Box (New Installation)

We reserve the right to revise or update this Privacy Policy at any time. While we do not intend to make any changes to this policy or any other terms we do reserve the right to do so.
Our Privacy Policy is is viewable in the footer of every page on our website. We recommend viewing the policy when visiting our site.